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Terms of Use

Pricing and Availability
All of our prices are in pound sterling and excluding VAT. Prices are liable to change without prior notification, but prices will only be changed after confirmation of your order. Products on our web site are subject to availability. We may limit the quantities of goods supplied to any one customer. All of our product descriptions and images should only be used as a guide and G and J Tissues reserve the right to vary them without notice.

Payment
You may pay with any of the following methods, credit card, debit card, cash (pounds sterling) or by cheque. Please note that if paid by cheque goods will not be despatched until payment is cleared. Returned cheques will incur a £25.00 charge to cover any banking costs and administration fees. G and J Tissue account customers will be sent an invoice through the post and this must be paid under the terms agreed. G and J Tissues reserve the right to seek recovery of any outstanding monies remaining unpaid sixty days from the date of invoice.

Delivery
Our deliveries are subject to a deliver charge depending on the area and the order value. Our deliveries within the UK mainland are delivered using our own transport and other carrier services between the hours of 8.00am and 8.00pm. Weekend and out of hours deliveries are subject to availability which may incur an extra charge. We will contact you either by email or telephone at least 48 hours before delivery. Only an am/pm time can be given. If goods are showing obvious sign of damage upon delivery, please do not accept delivery as goods may not be returned.
It is your responsibility to ensure that an appropriate person is available at the delivery address for the time agreed for delivery. All delivery must be signed for by an adult aged over 18.
All goods remain the property of G and J Tissues until full payment is received.

Cancellations
You have the right to cancel orders up until midday the day before the due date of delivery. Order cancelled after midday before delivery will incur a restocking charge (up to 40% of the order valve).
Should you not be completely satisfied with your purchase provided you have the right to notify us before or within 14 days after delivery.
Items much be unused, complete and in new condition. All items must be returned within the original packaging and accessories.
Items may be collected from the delivery address without any further charges depending up the circumstances. Additional charges may occur depending upon other returning methods.

Damaged Goods in Transit
All items are inspected by our staff before they are despatched from our warehouse in perfect condition. Unfortunately transit damaged is unavoidable and can occur. If any item off your order is showing signs of damage, please refuse your delivery and contact us immediately. We will arrange a delivery of replacement goods as soon we can.

Customer Complaints
If you have any comments or complaints, please email us at sales@gandjtissues.co.uk

Copyright
The copyright and other relevant intellectual property rights exists on all text relating to G and J Tissues and the full content of the website.

Alcohol
G and J Tissues only sell alcohol wholesale. If you have ordered alcohol from us and cannot be at the deliver address at your selected delivery time, it is your responsibility to ensure that a suitable person is there to receive the order, with that person being over the age of 18 and they must be able to prove their age with a form of photo card identification.

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